Hines Law AI Chatbot Terms of Service

Effective Date: April 24, 2025
Last Updated: April 24, 2025

1. Overview

The Hines Law AI Chatbot (the “Chatbot”) is a tool provided on our website, hineslaw.org, for the purpose of helping visitors quickly locate information already available on our site. It uses natural language technology to assist in navigating public content related to personal injury and criminal defense law in Georgia. The Chatbot is available in both English and Spanish to better serve the needs of the Latino community and all Georgia residents.

2. Not Legal Advice

Important Notice:
The Chatbot does not offer legal advice. The responses generated by the Chatbot are informational only and are based solely on content publicly available on the Hines Law website. No part of this interaction should be considered legal counsel or a substitute for advice from a licensed attorney.

If you require legal assistance, please contact our office directly to speak with a licensed attorney.

3. No Attorney-Client Relationship

Use of this Chatbot does not establish an attorney-client relationship between you and Hines Law. Submitting a question or message via the Chatbot does not create any obligation on the part of Hines Law to provide legal services or follow up. To engage our services, you must contact us directly and sign a formal retainer agreement.

4. Content Accuracy and Limitations

While we strive to keep our website content accurate and up to date, the Chatbot may occasionally reference outdated material or misinterpret your question. Hines Law is not responsible for errors, omissions, or miscommunications caused by reliance on automated responses.

We encourage all users to verify information and consult with an attorney before making any decisions based on information received via the Chatbot.

5. Privacy and Data Use

By using the Chatbot, you agree that Hines Law may collect anonymized interaction data to improve website functionality and service quality. The Chatbot does not request or store sensitive personal information such as Social Security numbers, case details, or health records. Do not share confidential or private case information in the Chatbot.

For more information, see our full Privacy Policy.

6. Language and Accessibility

This Chatbot is available in both English and Spanish to ensure accessibility for Georgia’s diverse community. However, translations may not always reflect legal nuances. If you are unsure about the information provided, we recommend reaching out to a bilingual member of our legal team.

7. Modifications

Hines Law reserves the right to modify or discontinue the Chatbot at any time without notice. We may also update these Terms of Service periodically. Continued use of the Chatbot after such updates constitutes your acceptance of the revised terms.

8. Contact

If you have any questions about this Chatbot or these Terms of Service, please contact:

Hines Law Firm
Phone: (678) 846-3161
Website: https://hineslaw.org